Eulero is the new survey and listening platform that supports organizations in introducing verification phases in their internal and productive processes through online surveys and online questionnaires.
This solution allows detecting the degree of Customer Satisfaction about products and services; collecting and analysing feedback provided by internal operators such as employees, contractors and suppliers; design and carry out surveys for marketing campaigns.
Eulero defines a new model for managing the investigation process by allowing companies to organize independent work areas and monitoring and analysis dashboards with data visibility based on access permits.
Thanks to its advanced business intelligence tools and Machine Learning algorithms for the analysis of free responses provided by users, Eulero represents a great support for decisions and it is particularly useful for market research and human resource management.
EULERO® manages the entire life cycle of the survey / questionnaire which includes phases such as:
- Planning: definition of the goals related to the action listened, identification of the reference sample, detection and analysis of the questions and the answers;
- Publication and compilation: the questionnaire is administered to the reference sample via mobile application, text message, web, etc. Engagement actions are carried out to stimulate the response;
- Analysis: the collected data are analyzed and compared with the historical series also through the semantic analysis of the open answers;
- Final Report: the action is concluded with a summary report of the outcome of the action and the planning of the next steps.